1. Processing Time
All orders will be processed within 3–5 business days after payment confirmation.
Orders placed on weekends or public holidays will be shipped on the next working day.
We strictly inspect every watch for appearance, waterproof performance and function before dispatch to ensure intact delivery.
2. Shipping Methods & Delivery Time
We offer international standard shipping for all countries:
- Standard International Shipping: 12–25 business days Delivery time depends on local customs clearance efficiency and regional logistics. Shipping tracking number will be sent to your registered email once the parcel is dispatched. You can track your order online anytime.
3. Shipping Cost
Free worldwide standard shipping on all orders over
$99.
For orders under $99, a flat shipping fee will be calculated automatically at checkout based on your destination country.
4. Parcel Loss & Damage
- If your tracking shows lost parcel, please contact our support team within 30 days after shipment. We will assist you to file a logistics claim.
- If you receive a damaged watch due to rough transportation, please provide unboxing video and photos to us within 7 days of receipt. We support free replacement or partial refund after verification.
5. Delivery Failure
If the parcel is returned to us because of incorrect address, unreachable recipient or refused customs clearance, the customer shall bear the return shipping cost and reshipping fee for re-delivery.
6. Shipping Notice
We are not responsible for delays caused by force majeure: natural disasters, local postal strikes, customs inspection delays, pandemic restrictions or other uncontrollable factors.
For any shipping questions, please visit our Contact Us page to reach our team.